Mint Linen Ltd has a staffed customer services team for all your laundry questions and queries, and we endeavour to:

• Handle all clothes, linens, and other items accepted by us for processing with proper due care and attention
• Investigate any compliant promptly and, if requested, re-process, free of charge, any article which is unsatisfactory due to fault on our part
• Pay fair compensation for loss or damage due to negligence on our part
• Train our staff to be competent, courteous and helpful at all times
• Keep our factory, vans, containers and premises clean and tidy
• Maintain the highest possible standard of quality and service consistent with the price charged
• Have all orders ready or delivered at the time stated, unless prevented by exceptional circumstances